Warranty Information

At IT RELEVANTS, we are committed to providing our customers with exceptional service and assurance in their networking equipment. Our warranty policy reflects our dedication to quality and customer satisfaction:

Price Match Guarantee:

We guarantee that our product prices will never exceed those of our competitors. If you find a lower price for the same product, we will match it.

Quality Assurance:

At IT RELEVANTS, we uphold stringent quality policies. Our products undergo rigorous inspections to ensure they are 100% original and genuine. We offer both "New Sealed" and "Used/Refurbished" products that meet high standards.

Money Back Guarantee:

Read our Return Policy for details on exchanges and returns. We strive to make your shopping experience hassle-free.

Free CCIE Technical Support:

As part of our commitment to customer satisfaction, we provide free Cisco Expert Consultancy Service. Reach out to us via phone, email, or live chat for technical support or personal learning.

Secure Payment & Shipment:

Your trust is paramount to us. We guarantee secure payment processing and timely delivery through trusted partners like MacAfee Security and VeriSign Secured.

Return Material Authorization (RMA) Process:

For returns, adhere to the RMA process:

- Request an RMA number, mandatory for all HDD item returns.

- Return items with accessories, manuals, and software in original packaging.

- Avoid marking or damaging the original box.

- Clearly mention the RMA number on the outer box.

- Include our full address label.

- After receiving and testing, expect your exchanged product within 10 days.

Limited Warranty Disclaimer:

We make no warranties beyond those explicitly stated in this document. We disclaim all other warranties, including implied warranties of merchantability and fitness for a particular purpose.

Service Discretion:

Our services may not be error-free. We do not guarantee uninterrupted, timely, or secure services. Any material obtained through our services is at your discretion and risk.

Liability Disclaimer:

We are not liable for any indirect, direct, incidental, special, punitive, or consequential damages related to our products or services. This includes breach of warranty, strict liability, negligence, or other causes.

Personal Injury and Property Loss:

We disclaim legal liability for personal injury or property loss arising from product use, including military, medical, traffic control, and disaster prevention equipment.

Lifetime Warranty:

The lifetime warranty applies to products available on the market. Outdated technology is not covered by the lifetime warranty.

Overall Return Guidelines:

Refer to our Overall Return Guidelines for specifics on product returns, including the need for an RMA number, restocking fees, and product conditions.

We aim to provide the best in networking equipment and support, and this warranty policy reflects our commitment to your satisfaction. 

Thank you for choosing IT RELEVANTS.

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